One of the common reasons to get a server of your own is the fact you'll have 100 % control over the software environment and you'll be able to install anything you would like. This will allow you to run applications which require specific software in order to be present on the hosting server, which is not possible with a shared hosting server in which you could install software only in the account, but not on a root level. In case you're not very familiar with this kind of matters, however, you might experience complications since managing a server of your own differs from managing a conventional shared hosting account. In this light, we offer an upgrade with our hosting server plans called Installation & Troubleshooting, so our admins can take care of various tasks which should be carried out or can resolve many issues that you may experience.
Installation and Troubleshooting in VPS Hosting
The upgrade can be acquired with all virtual private server
solutions we offer and you are able to add it either during the signup or anytime after via your billing Control Panel. It includes an hour of custom work on your server, so our admins could assist you with software installation or setup. They can also troubleshoot any piece of software which you have already installed in case it does not work properly, so you won't have to waste time to determine what is wrong since they can assist you in a very quick and professional way. Since this is a one-time upgrade, you'll be able to get it only if you need it and if a given task takes less time, the rest of the minutes will be available for the future and won't be reset in the end of the month. This upgrade is effective if you are unable to do something yourself or in case you have our Managed Services upgrade, but the half an hour of custom work it features aren't enough for a specific task.
Installation and Troubleshooting in Dedicated Web Hosting
You could add the upgrade to any of the Linux dedicated servers hosting packages
that we offer at any time that you need it. In the event that you need any custom work from our admins as soon as your web server is set up, you can order the upgrade during the server signup process, or if you need something to be done afterwards, you can add the upgrade from your billing CP. The Installation & Troubleshooting service features 60 minutes work from our admins on your machine, so in case you come across any issues to install a third-party piece of software or some application gives errors and doesn't work the way it ought to, our experts can aid you in a very timely manner. If a task takes less than 60 minutes, the rest of the time will be available for future tasks and you will be able to see it within the billing area. This upgrade is suitable in the event that you do not have lots of experience with managing a hosting server or if you use our Managed Services upgrade, but you run out of the thirty minutes custom work it comes with.