A 99.9% Server Uptime
Our cloud hosting system is based on a solid, high–end hardware configuration and a heavily modified Linux variation. Thus, irrespective of what your site is, or how many web site visitors you’ve got, or even if there is a distributed denial–of–service assault, our machines will stay up and running and your sites will remain visible online.
All Linux cloud hosting plans come with a 99.9% server uptime guarantee. And regardless of which datacenter you select, our uptime guarantee stays unchanged.
A 99.9% Network Uptime
If you’d like to deliver an exceptional hosting service, you can scarcely depend on the default network configuration in a datacenter. We’ve set up our very own custom internal network so as to ensure the fastest possible connection speed with the rest of the world.
And thanks to this, no matter which datacenter facilities you opt for: our USA located datacenter, our United Kingdom located datacenter, in our Finland located datacenter, in our East Europe located datacenter or our Australia located datacenter, you will enjoy an assured 99.9% network uptime. And this uptime guarantee is valid with all hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
Despite the fact that we have done our best to lower all possible risks with our cloud hosting plans and although our company provides top–notch customer support, sometimes the customer is just not satisfied with what we have to offer. Or he needs to migrate to a more robust hosting service, like a virtual private server or even a dedicated hosting server.
That’s the reason why our company offers a 30–day money–back guarantee with all our cloud hosting plans, no questions asked. If you aren’t happy, you will get a reimbursement.
24/7 Technical Support
We’ve conscientiously hand–picked each individual member of our 24x7 support staff so that we can provide the very best support you can get. Each one of our technicians has many years of experience dealing with hosting accounts behind his back, hence they know very well what they are doing. Moreover, they’re at your disposal 24–7 – you can contact them whenever you want and they will get back to you as soon as possible.
Their average response time is below twenty minutes, while with many other web hosting suppliers you are forced to wait for days. Moreover, we offer a 1–hour response time guarantee. Irrespective of what happens, your queries will be replied to within 1 hour.