Support Channels

  • 1 hour ticket response time
  • A 60–minutes Ticket Resolution Guarantee

  • Each ticket that you send to the customer assist crew will be attended to in about 1 hour. All popular problems shall be addressed immediately. However, if the help request you have posted calls for some help from a qualified admin technician, we will send the ticket to him and will let you know about the delay.

  • Top quality support service
  • Expert Tech Assistance Service

  • Our tech assist Department is going to be on shift for you 24/7/365 to to respond to all assistance demand tickets that you send to us. We offer tech help for all the programs that are pre–configured on your machine. These include our custom made Hosting Control Panel, the selected OS along with the server management panel (based on the VPS type).

  • Intuitive help center
  • An Educational Help Section

  • In the Hosting Control Panel that is available absolutely free with the virtual server, you can easily find a practical Help section, which incorporates all that you should be informed about when managing your web pages and apps. We have added a range of how to articles and reviews and video training that illustrate the common website managing responsibilities in an easy to comprehend form.