Customer Support Channels
A 1–hour Response Guarantee
Giving high–quality support in a timely manner is our high priority, so we support each Linux cloud hosting plan with a 1–hour ticket response warranty. As you present a ticket or drop an email, our customer technical support team will try all they possible can to provide the most adequate solution to your case and to give you advice in a timely fashion.
A Top–quality Support Service
Our help and support service is offered by a team of qualified technicians who definitely are ready to react to your request asap. You can speak with the technical support crew by launching a help and support ticket from your Hosting Control Panel or by submitting us an e–mail. On working days, you may also call us on the phone or make use of the live chat service.
An Intuitive Help Section
Should you require help while working on your sites within the Control Panel, you can always click on the Help button and see your concern in the set of articles or blog posts that will show up. We have also turned almost all the articles and reviews into video tutorials. The catalogue of video lessons will show up if you click on the Videos key located in each section.