Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Section

  • You will find almost all the answers to your questions in the easy–to–navigate Help Center included in Xedos Cloud’s Hosting Control Panel. It features a vast knowledge base with commonly asked questions and comprehensive educational articles written by our qualified tech support team.

  • Top quality support service

  • How–To Video Clips

  • We have prepared a selection of educational video tutorials that visually demonstrate how you can resolve a typical issue associated with your Linux cloud hosting account. You can find the video clips in the Help Center.

  • Intuitive help center

  • A 1–Hour Ticket Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a 24/7 customer support service with a sixty–minute response guarantee. A team of skilled technical support engineers will be available to you to respond to all the enquiries that you could possibly have. During off–peak times, a reply will be given in even less than 20 minutes.