A lot of persons who start using their very first web hosting account, or change companies, typically have enquiries with respect to how given procedures are performed or bump into complications when setting up various things such as e-mails, site settings, and so on. That’s why, many web hosting providers have compiled documentation with common questions and problems so as to help their customers receive info swiftly and seamlessly. As a result, the technical support staff can dedicate more time to real issues that given customers may be facing, since the solution for the minor things will be available online and customers will be able to fix them without having to contact the customer service staff. Having comprehensive documentation is very important, especially for new customers with zero prior experience, since the hosting service entails a huge amount of features and lots of people can become puzzled about what to do. A good information repository can both help you accomplish the things that you need and find out how the web hosting service functions in general.
Extensive Online Documentation in Cloud Hosting
Our cloud hosting
packages include a detailed knowledge base where you can find information on all the obstacles that you might possibly confront and their solutions. You can discover how to set up and administer an electronic mailing list, how to use an .htaccess configuration file, or how to continue in case the settings of your mail client are accurate, but you aren’t able to send emails, for example. We’ve tried our best to be as comprehensive as possible and to cover all the available options so as to help you save time and energy and to supply you with different solutions for each problem. The knowledge base contains informational articles as well – both general ones about the hosting service as a whole, and more specific ones, which will help you become familiar with the functions and features of the Hepsia hosting Control Panel. You can find articles that are dedicated to specific functions and features in each Control Panel section, while if you’d like to browse through the full archive of articles, you can visit the dedicated Help section.
Extensive Online Documentation in Semi-dedicated Hosting
Our company’s semi-dedicated servers
feature an extensive online article repository where you can find any info that you might require about our web hosting services or about the Hepsia hosting Control Panel that we’re using. We’ve created it on the basis of the feedback that we have acquired from our clients over the years and, as a consequence, our articles tackle particular issues that you might experience and present the most effective means of fixing them, for instance getting a 500 Internal Server Error message or not being able to send email messages from your personal computer even though you have the correct SMTP settings. The articles are available in each and every Control Panel section and you can examine them at any moment. They can help you enhance your knowledge not only about our services, but also about the web hosting service in general, as they include detailed guides and general info such as what cron jobs or file permissions are.