Service Uptime Guarantee
What is included in the service uptime guarantee and why is it so important when you choose your hosting service supplier?
Usually clients consider only the features they will get with a specific cloud hosting plan and end up forgetting something just as critical - the service uptime. As effective as a plan may be, regular downtimes may lead to lower search engine rankings and lost potential customers regardless of what the reason for them may be. Of course, very few people would come back to a website that's not available half of the time, not mentioning the wasted money assuming you have invested in an advertising campaign. That is why, whenever you acquire a new web hosting package, you should make sure that the service is going to be stable and your websites will be online always. This means more visitors, or in case that you have an online store, for instance, higher uptime usually means more satisfied clients.
Service Uptime Guarantee in Cloud Hosting
Our cloud hosting
plans come with a 99.9% service uptime guarantee. We can reach that goal by using a groundbreaking cloud hosting platform in which every single service (files, email messages, databases, and so on.) has its own group of servers. We do not run everything on just a single machine as most providers do, so we have basically eliminated the downtime of any service and even in peak times we can balance the load between servers for the best possible performance of your web sites. If one web server fails, the other ones inside the cluster will take over to enable uninterrupted work of the sites. To avoid infrastructural issues, our web server facilities use powerful diesel backup generators as well as several independent Internet providers as to ensure that website visitors will be able to reach your sites no matter what. We also have a group of knowledgeable admins overseeing the servers 24/7/365.
Service Uptime Guarantee in Semi-dedicated Hosting
Our semi-dedicated server
plans offer a 99.9% uptime guarantee. As a matter of fact, you will not notice any downtime or service disruptions at all due to the fact that we employ a revolutionary cloud platform and rather than managing everything on just a single web server as most providers do, we have independent clusters of web servers that manage each and every service - files, e-mails, Control Panel, databases, etcetera. We have a customized load-balancing system, so our website hosting service is far more stable than what you'd typically find on the market. To make sure that nothing will disrupt the work of your Internet websites, our web server facilities have diesel backup generators and several different Internet providers. We have software and hardware firewalls to stop DDoS attacks and staff overseeing the servers 24/7 to tackle any software issue that may appear.
Service Uptime Guarantee in VPS Hosting
If you acquire a Virtual Private Server through us, we warrant that the physical hosting server your account is set up on will be functional no less than 99.9% of the time. While we are unable to control what you do with the VPS and what you set up on it, we are going to make sure that the main hosting server is going to work 24/7 with no interruptions. Our facilities have redundant Internet providers as well as backup generators to guarantee the constant work of all machines placed there. If there's a difficulty with any virtual server on the physical one, we've got a group of skilled admins to eliminate it in a very timely manner and to make sure that the other virtual private server
accounts within that web server won't be affected. We use only new, thoroughly tested hardware components for the web servers where new virtual accounts are set up.
Service Uptime Guarantee in Dedicated Web Hosting
If you purchase a dedicated server
plan through us, you’ll be able to reap the benefits of our service and network uptime guarantee. We'll ensure that your website hosting server is accessible at least 99.9% of the time no matter what. We use new, diligently tested hardware parts to build each and every web server and we make sure that all the pre-installed software is functioning properly before the web hosting server is handed over to the customer. We have also taken measures to prevent any possible infrastructural problems - the constant power supply is guaranteed by powerful diesel generators, while 24/7 accessibility to the dedicated servers is ensured by employing multiple independent Internet suppliers. Our administrators are available 24/7, including weekends and holidays, so even if any unanticipated problem comes up, they'll deal with it quickly to avoid any downtime of your hosting server and the web sites or offline applications accommodated on it.